Public institutions and Web 2.0: A match that isn't

This blog hit its stride with the postings from January 2008 about the behavior of the Fairfax County, Virginia public school district, after a student posted to YouTube a voice mail of a nasty telephone call he received from the wife of a school district bigwig. Our take, which nobody else had: Public institutions such as public school districts need to engage the public more, engage better, and use tools such as blogging, to head off such embarrassments, and not to appear like deer in the headlights the moment some kid shows he understands simple Web 2.0 tools much better than you do.

Municipalist recently compiled a list of our posts related to what we now call The Fairfax Shrieker, and here they are:

Part I: School district's tale: Why organizations need to learn about social media. Or else

Part II: Virginia school district shrieking wife: ABC has the audio

Part III: Eduflack on the Edushriek

Part IV: The Fairfax Shrieker: Getting it wrong

Part V: Weil on the Fairfax Shrieker