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June 30, 2008

Wachovia: Big commitment to Web 2.0

Good post here by Ann All at IT Business Edge linking the federal government intelligence community's Intellipedia to such private sector internal Web 2.0 efforts such as the recent major commitment by Wachovia. Her crucial topic: cultural resistance. From an IT manager at Novell:

Make sure you are not just giving people a tool to use and saying, “Go use it.” Set them up to use it successfully. You need to lead people to use it slowly over time.

More about Wachovia's Web 2.0 venture here.

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